Product Manager

Hi, I'm Erin Lee

Growth & Activation PM with 4+ years of experience optimizing user activation funnels through data-driven solutions

2.25x

Matching Rate

40% → 90%

-74%

Time-to-Match

7.7d → 2d

$3.7M

GMV in 5 Months

0-to-1 Launch

About Me

Data-Driven Problem Solver

I specialize in identifying friction points in user funnels and designing measurable solutions. My approach combines quantitative analysis with qualitative user research to drive meaningful impact.

Data-Driven Discovery

Using Mixpanel, Redash, and SQL to identify drop-off points

Hypothesis-Based Solutions

Formulating testable hypotheses before building

Measurable Impact

Defining success metrics and measuring before/after results

Experience Timeline

NH44

Product Manager | 2025 - Present

Korea's first online golf membership trading platform

Blockwave Labs

Product Manager | 2023

Aptos ecosystem NFT platform

Previous Roles

4+ years in Product Management

Portfolio

Case Studies

Real-world examples of how I've driven measurable impact through data-driven product decisions

Funnel Analysis Impact Measurement

Case Study 01 | NH44

Transaction Matching Rate Optimization

2.25x

Matching Rate Increase

Problem

Operations team manually contacting each customer 8+ times for price negotiation. Only 21.7% of bids were within the successful matching range (±1%).

Hypothesis

"If we provide a bid slider with price range constraints and visualize transaction probability, market-aligned bids will increase from 21.7% to 60%."

Solution

Price Slider

Constrained range -2% ~ +5%

5-Tier Indicator

Real-time probability feedback

Auto Re-engage

Push on ±1% price movement

40% → 90%

Matching Rate

7.7d → 2d

Time-to-Match

21.7% → 55.6%

Aligned Bids

Maintained

Completion Rate

0-to-1 Product User Research Cross-functional

Case Study 02 | NH44

Golf Membership Trading Platform NUX

$3.7M

GMV in 5 Months

Challenge

Build Korea's first online golf membership trading platform from scratch, disrupting a market controlled by offline cartels with 14-30 day transaction cycles.

User Research Quote

"I just trust whatever the broker says the price should be. There's no way to know the real supply/demand."

Journey Transformation

BEFORE (14-30 days)

Call Broker → Negotiate → Documents → Verify → Sign

AFTER (2-7 days)

Browse → Bid → E-sign → Done

4

Products Led

$3.7M

GMV

~$75K

Revenue

On-time

6mo Delivery

5WHY Analysis Failed Experiment Learning

Case Study 03 | NH44

Seller Weekly Report - 5WHY Analysis

Failed Experiment

Previous hypothesis: "If sellers see estimated settlement amount, sell-bid conversion will reach 40%"

Result: Jan 0%, Feb 11.11%, Mar 4.17% - Target not achieved

Key Insight

Cost calculator click rate gap: Buyers 68.29% vs Sellers 13.51% (5x difference) - Settlement info doesn't drive seller decisions.

5WHY Analysis

WHY 1

Verification = "I'm selling" declaration

WHY 2

They haven't decided yet—just exploring

WHY 3

No middle ground between "interested" and "bidding"

WHY 4

Can't get demand info without submitting a bid

ROOT

Seller exploration was never designed as a service

Refined Solution

Core Value: "We'll tell you weekly if there's demand at your desired price"

Register desired price (no verification) → Weekly market report → Convert when ready

Crypto User Onboarding

Case Study 04 | Blockwave Labs

Crypto Onboarding with Social Login Wallet

700

Non-crypto Users Activated

Challenge

Traditional crypto onboarding requires understanding wallets, seed phrases, gas fees—creating prohibitive friction for mainstream users.

Solution

Social Login Wallet with Shamir's Secret Sharing (2-of-4 recovery) - Non-custodial security with consumer-grade UX.

User Flow

🔐

Google/Apple Login

→

👛

Wallet Auto-created

→

🎁

NFT Received

No blockchain knowledge needed

$25K

Hackathon Prize

$100K

Investment

Aptos Official

NFT Platform

B2B API Design Project Management

Case Study 05 | Blockwave Labs

B2B Dynamic NFT API Delivery

$22K

Revenue Generated

Client

Content commerce app with 50K MAU

Deliverables

11 APIs: NFT CRUD, Ownership, Mint/Burn/Synthesis

Innovation

Delayed on-chain minting for cost optimization

11

APIs Delivered

8 wks

On-time Delivery

Zero

Post-delivery Issues

Capabilities

Skills & Tools

Analytics

Mixpanel Redash GA SQL

Product

Figma Jira Notion PRD

Blockchain

Aptos EVM NFT Wallet

Frameworks

5WHY JTBD OKR A/B Test

Get in Touch

Let's Work Together

I'm always interested in discussing new opportunities, challenging problems, and ways to create impact through product.

Why Work With Me

01

Hands-on Experience

Active crypto user across NFT, on-chain across Aptos, Ethereum ecosystems

02

Proven Impact

2.25x matching rate improvement, 74% time-to-match reduction with measurable outcomes

03

Mission-Driven

Passionate about increasing economic freedom through accessible technology